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Slide Boxes

To configure your Slide Box, navigate to the Slide Boxes section in the Slide Console. Here you can see an overview of all your Slide Boxes, and manage their settings.

Slide Boxes list with sidebar

The main list of Slide Boxes shows the following information:

  • An Online Indicator to show if the Slide Box is connected to the Slide Cloud. The indicator should be green () if the Slide Box is connected, and orange () or red () if there are issues. Check the network requirements for more information.
  • The Name of your Slide Box, which is either the hostname (default), or a nickname you've given it in the settings.
  • The Product Model of your Slide Box, e.g. Slide Razer R1
  • The Version of your Slide Box software. The software is updated automatically, but Slide Console may still indicate when it is out-of-date.
  • The IP Address of the Slide Box, which can be useful for troubleshooting network issues.
  • The Storage Used on the Slide Box disk array, and whether you are running out of space. This column will turn orange when your device has less than 20% free space, and red when it has less than 10% free space.
  • The Status of the Slide Box, which can be one of the following:
    • No issues: Box is connected to the Slide Cloud and working properly.
    • Offline for ...: Box is not connected to the Slide Cloud. Check the network connection and the network requirements.
    • X alerts: Your Box has alerts that need attention. Click on the Box to see more details, and refer to the alerting page for details about each alert.
    • Storage low/critical: The Slide Box is running out of disk space. You may need to delete backups or add more storage. See Snapshots for more information.

Box Details

If you click on a particular Slide Box, you'll see details about it in the sidebar. This includes some of the same information you see in the list as well as some additional information, such as uptime, and client association.

Slide Box sidebar, overview

Slide Box overview

This sidebar allows you to see the status of the Slide Box, including paired protected systems and alerts. You can also manage its settings such as the hostname or display name. Most importantly, the sidebar allows you to pair new systems with the Slide Box.

Protected Systems

Below that you'll find a list of all the systems that are protected by this Box. Clicking on them will lead you to the sidebar for each protected systems, where you can see and manage your agent configuration.

Slide Box sidebar, agent list

List of paired agents for Slide Box

To pair new systems with this Box, click the Protect New System button. This will open a dialog where you can enter the pairing code from the Slide Agent on the system you want to protect. See the Getting Started guide for more information on how to pair a new system.

Pair agent dialog

Protect a new system by pairing it with a Slide Box

Storage Usage

The Storage sections show you storage usage of the Slide Box. You can see how much storage is used and how much is free, broken out by the individual protected systems. In addition to the current storage, you are able to see a storage history diagram for the last 90 days. This allows you to see how your storage usage has changed over time.

Slide Box storage usage Slide Box storage history

Storage on a Slide Box, per protected system and over time

Storage usage is primarily influenced by the number of backups you have, and how much data is in each backup.

If you are running out of space, you'll be alerted at 80% usage (low space), and again at 90% usage (critical capacity). To mitigate full devices, you may need to delete old backups manually, or pick a more aggressive retention policy. Deleting backups can be done from the Snapshots page.

Alerts

The Alerts section shows you any unresolved alerts that are currently active on the Slide Box. Alerts are generated when there are issues with the Slide Box, such as low disk space, or when a backup fails. This section will show all alerts that relate to this device and any of its protected systems.

Slide Box alerts

Alerts related to the Slide Box

Slide Boxes can have the following alerts:

  • Slide Box Not Checking In: The Slide Box has not checked in with the Slide Cloud for a while. This can be due to network issues, or the Slide Box being offline. Check the network connection and the network requirements.
  • Slide Box Storage Low/Critical: The Slide Box is running out of disk space. You may need to delete backups. See Deleting a Snapshot for more information.
  • Slide Box Storage Not Healthy: The Slide Box has storage issues. This can be due to a failing disk, or other hardware issues. Please contact support for assistance.
  • Slide Box Version Out of Date: The Slide Box software is updated automatically. If the Slide Box software version is out of date, this alert will fire.
  • Agent related alerts: Any agent related alert will also show up here. Please refer to Slide Agent alerts for more information.

To get more information about the alert, and about how to resolve it, click on See All. This will take you to the Alerting page. You can configure whether to receive email notifications for a particular type of alert in your user settings.

Settings

The Settings section allows you to manage the Slide Box settings. Here, you can change the hostname or the display name of the Slide Box. In addition to that, you can provide a comment, which can be useful for keeping track of the location of the device, or any other information you'd like to store.

Slide Box settings

Settings for a Slide Box